1. Acceptance of Terms
Welcome to DeBugExPress. By accessing our website at debugexpress.com or using our software and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and DeBugExPress regarding your use of our website, software, and services.
2. Description of Services
DeBugExPress provides AI-powered debugging software that helps developers identify and fix bugs in their code. Our services include:
- Self-hosted debugging software
- Documentation and support resources
- Software updates and improvements
- Email and technical support
For details about software licensing, please refer to our Software License Agreement.
3. Accounts & Registration
To purchase a license, you may need to create an account or provide your email address. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Purchases & Payments
4.1 Pricing
Prices for our products are displayed on our pricing page. All prices are in USD and may be subject to applicable taxes.
4.2 Payment Processing
Payments are processed securely through Stripe. We do not store your credit card information. By making a purchase, you represent that:
- You are authorized to use the payment method
- The billing information you provide is accurate
4.3 License Delivery
Upon successful payment, you will receive:
- A license key via email
- Access to download the software
- Setup and installation instructions
5. Refund Policy
We offer a 14-day money-back guarantee. To be eligible for a refund:
- Request must be made within 14 days of purchase
- You must provide a valid reason for the request
- The license key must be deactivated and removed from all systems
To request a refund, contact us at support@debugexpress.com with your order details. Refunds are processed within 5-10 business days.
We reserve the right to deny refund requests in cases of abuse or violation of our terms.
6. Acceptable Use
You agree not to use our website or services to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Distribute malware or harmful code
- Attempt to circumvent security measures
- Reverse engineer, decompile, or disassemble our software (except as permitted by law)
- Share, sell, or redistribute your license key
- Use the software beyond the permitted number of installations
- Interfere with or disrupt our services or servers
- Collect information about other users without consent
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of DeBugExPress or its content suppliers and is protected by intellectual property laws.
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks without prior written consent
- Create derivative works based on our content
8. Disclaimer
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
- OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
- DEFECTS WILL BE CORRECTED
- OUR WEBSITE OR SERVERS ARE FREE OF VIRUSES OR HARMFUL COMPONENTS
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEBUGEXPRESS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- YOUR USE OR INABILITY TO USE OUR SERVICES
- ANY ERRORS OR OMISSIONS IN OUR CONTENT
- UNAUTHORIZED ACCESS TO YOUR DATA
- ANY OTHER MATTER RELATING TO OUR SERVICES
Our total liability shall not exceed the amount you paid for the software license in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless DeBugExPress and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.
Any disputes arising from these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes constitutes acceptance of the modified Terms.
We will make reasonable efforts to notify users of significant changes via email or website notice.
13. Contact Information
For questions about these Terms, please contact us:
- Email: legal@debugexpress.com
- Web: Contact Form