Frequently Asked Questions

One-time purchase. You pay once, own it forever. No monthly subscription, no recurring fees to us. You do pay your own AI provider (Gemini/Claude/GPT) and hosting costs, but you control those.

AI usage: $2-20/month (depends on error volume, you choose provider)

Server hosting: $5-20/month (Railway/Heroku/your VPS)

Total: $7-40/month typically

Your costs depend on your traffic and how many bugs occur. You have full control by choosing AI providers and hosting.

Yes! 30-day money-back guarantee. If you're not satisfied, email support@getdebugexpress.com within 30 days for a full refund.

Yes. Email sales@getdebugexpress.com and we'll upgrade you for the price difference. For example, Starter to Pro costs $150 (the difference between $149 and $299).

We occasionally run promotions. Follow us on Twitter or subscribe to our newsletter for announcements.

Educational/Non-profit discount: 50% off for students, educators, and registered non-profits. Email sales@getdebugexpress.com with proof.

Currently supported:

• Python (Django, Flask, FastAPI)
• JavaScript/Node.js (Express, Nest.js, Koa)
• TypeScript

Coming soon: Ruby, PHP, Go, C#, C++

If your app is Python or JavaScript/Node.js and produces error logs, yes. DeBugExPress reads logs and detects errors from any framework in those languages.

Tested with: Django, Flask, FastAPI, Express, Nest.js, Next.js API routes, Koa, and more.

No. You deploy DeBugExPress to a cloud server (Railway, Heroku, AWS, etc.) where it runs 24/7 independently. You don't need your laptop on.

Gemini (recommended) - Free tier available, great quality

Claude (Anthropic) - Excellent reasoning, pay-per-use

GPT-4 (OpenAI) - High quality, pay-per-use

DeepSeek - Budget-friendly, good quality

You can switch between providers anytime. We recommend Gemini for cost savings.

DeBugExPress reads your error logs, analyzes the stack trace, and uses AI to understand the bug. It then generates a fix and creates a GitHub pull request for you to review.

You always have final approval before anything is deployed.

Yes! DeBugExPress can read from existing log sources like Sentry, DataDog, CloudWatch, or any log file. It integrates with your current setup.

No. DeBugExPress runs entirely on YOUR infrastructure. Your code, logs, and data never leave your servers. Only the error message and relevant context are sent to the AI provider you choose.

Yes. Since it's self-hosted, you maintain complete control. You can configure which errors are sent to AI, add filters for sensitive data, and audit all network traffic.

Only the error message, stack trace, and relevant code context needed to understand and fix the bug. You can configure exactly what's included and add filters to redact sensitive information.

About 5-10 minutes. The setup wizard guides you through connecting your logs, configuring AI, and setting up notifications. See our Quickstart Guide.

No code changes required. DeBugExPress reads your existing logs. Just point it to your log source and it starts monitoring.

Email support@getdebugexpress.com anytime. Pro and Agency tiers include a setup call (30 min / 1 hour) where we help you get everything configured.